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Books > Business And Economics > Management > Houghton Mifflin Harcourt

Outside In By Manning, Harley/ Bodine, Kerry

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Manufacturer: Houghton Mifflin Harcourt
Part Number: UBM9780547913988
MSRP: $22.84
Sale Price: $21.75
Sale Price: $21.75
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Two research analysts describe how companies can truly understand the real needs of their customers by seeing a business through their eyes and enforcing the concept of +¦customer service+¦ through every facet of the company, from finance to legal to marketing.

*Author: Manning, Harley/ Bodine, Kerry *Subtitle: The Power of Putting Customers at the Center of Your Business *Publication Date: 2012/08/28 *Number of Pages: 260 *Binding Type: Hardcover *Language: English *Depth: 1.00 *Width: 6.25 *Height: 9.25.





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